proCesseS

DISTRIBUTION CIRCUIT

  • Strategy and implementation of customer approach

  • Customer segmentation (with potentials)

  • Strategy and processes for customer discussions, results and follow-ups

  • Strategy and processes of sales controlling

  • Strategy and processes of sales management and sales control

DIGITIZATION & INNOVATION

  • Digital strategy and technical concepts

  • Strategy and implementation online customer service / branch

  • E-analysis customer behavior and targeted approach

  • Strategy and moderation online customer events

  • Integration of Approved Emails

  • Digital Strategy Sales Controlling

ORGANIZATION & IT

  • Cost/benefit analyzes of IT

  • Cost/benefit analyzes of organization

  • Strategy of IT target landscape

  • Consulting of IT cost reduction

  • Strategy of company organization

  • Strategy of internal project management

  • Strategy of organizational structure

Classic project example from the savings bank market "Replacement of a third-party software for sales controlling and use of the savings bank system OSPlus Flexible Reporting": 

We analyze your technical and strategic strengths and weaknesses in your previous databases and reports and show individual potential as well as possibilities for implementation and improvement.

We accompany you operationally with the implementation of the new database, strategically with new reports as well as with the introduction of sales control cockpits and define tailor-made changes and further development processes. We train your employees and provide communication support. 

In addition to classic projects, we analyze costs and benefits of your IT expenses and live the digitization of your topics.